There’s a lot to learn about just how much goes into creating that perfect label or carton! Please browse the frequently asked questions below to help broaden your knowledge of the complex field of printing. Help us to help you; if you can’t get the answer you’re looking for from our frequently asked questions, contact us to request information from our knowledgeable and responsive staff.
You can contact your Customer Service Representative to find the status of your order at (800) 257-2300, anytime between 8:00 AM and 6:00 PM EST, Monday through Friday.
If you are a current customer, you can email your request for a price quote directly to your Customer Service Representative. If you are a new customer or cannot email it, just fax it to (631) 234-7556.
You will be assigned a Customer Service Representative after you have submitted your request for a price quote.
New York Label & Box Works is built from the ground up to provide the "perfect carton and label combination" for a wide variety of industries and applications. Please browse our website for information on our folding carton, label, and specialty packaging products.
Just submit this simple form and you will receive samples by mail within five business days. Please indicate if you would like to receive samples from a specific product category.
We accept files created with the following software on Mac OS X:
Sure, Just download our Artwork Specifications Guide.
It can but there are certain recommendations that we may make in order for it to print in the best manner possible. Please contact our prepress department for further details.
You can mail it to us or upload it directly. If your file is larger than 20 megs, please contact us to set up a DropSend account.